TRAVELER GUITAR
BUMPER TO BUMPER INSTRUMENT WARRANTY

Each Traveler Guitar instrument is warranted to be free from defects in materials and workmanship for as long as it is owned by the original retail purchaser except for strings, tuning machines, frets, switches, electronic components, jacks, pickguards, and plated surfaces, which are warranted for a period of three (3) years from the date of the original purchase. The warranty is only eligible to the original owner, and the guitar must have been purchased from an authorized Traveler Guitar dealer. Traveler Guitar will replace or repair, at its discretion, any Traveler Guitar instrument or part thereof, which is found by Traveler Guitar to be defective. Traveler Guitar reserves the right to use original replacement materials or materials of similar design at the time of the repair.

To become eligible for warranty service, the original purchaser must:

  1. Submit a completed warranty card or online registration form to Traveler Guitar.
  2. Contact Traveler Guitar to obtain a Return Authorization Code before returning any instrument for service.
  3. Provide proof of purchase with all requests for warranty service (original receipt.)
  4. Be responsible for all freight and transportation to and from Traveler Guitar’s facility in Redlands, CA.

The Traveler Guitar Warranty does not cover:

  1. Instruments that have been altered or modified in any way, including altered or removed serial numbers.
  2. Instruments that have been subjected to extreme temperature or humidity, chemicals, synthetic materials or other abnormal conditions.
  3. Wear, discoloration or marks on the finish, metal plating or wood grain of the guitar.
  4. Setups, adjustments, tonal characteristics or routine maintenance of any kind.
  5. Instruments that have been damaged due to misuse or neglect.
  6. Normal wear and tear to hardware including: strings, tuning machines, frets, switches, electronic components, jacks, pickguards, and plated surfaces.

Please contact us first to resolve any warranty issues.

Warranty Questions:

Traveler Guitar ATTN: Warranty Information
440 Business Center Court Redlands, CA 92373 USA
travel@travelerguitar.com

 


TRAVELER® GUITAR PARTS AND ACCESSORIES 1-YEAR LIMITED WARRANTY

Traveler® Guitar warrants that the Traveler® Guitar part or accessory you have purchased direct, shall be free of any defects in performance and workmanship if used under normal operating conditions for a period of one (1) year from the date of purchase, except that light bulbs, meters and rechargeable batteries are warranted for a period of ninety (90) days from the date of purchase and non-rechargeable batteries are not covered by this limited warranty.

This warranty shall apply only to the original purchaser. PLEASE RETAIN YOUR ORIGINAL INVOICE, AS IT IS YOUR PROOF OF PURCHASE COVERING YOUR LIMITED WARRANTY. THIS WARRANTY IS VOID WITHOUT SUCH PROOF OF PURCHASE.

At Traveler® Guitar's discretion, defective parts or accessories will be replaced without charge with a like or comparable product, or the full purchase price will be refunded. Any repair or service performed on the product by any person or entity other than Traveler® Guitar is not covered by this limited warranty.

This limited warranty becomes void if the product has been damaged by alteration, misuse, accident, or neglect; or the product has been repaired or serviced by persons not authorized by Traveler® Guitar. THE FOREGOING CONSTITUTES THE ONLY WARRANTY MADE BY TRAVELER® GUITAR WITH RESPECT TO THE PRODUCTS AND IS MADE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED CONDITIONS OR WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT OF THE PRODUCTS.

TRAVELER® GUITAR SHALL NOT BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY WARRANTY, EXPRESS OR IMPLIED, DIRECTLY OR INDIRECTLY ARISING OUT OF TRAVELER® GUITAR’S SALE OF THE PRODUCTS, INCLUDING ANY FAILURE TO DELIVER ANY PRODUCTS, OR ARISING OUT OF PURCHASER'S INSTALLATION OR USE, WHETHER PROPER OR IMPROPER, OF THE PRODUCTS, SEPARATELY OR IN COMBINATION WITH OTHER EQUIPMENT, OR FROM ANY OTHER CAUSE.

NOTE: This warranty applies only to products purchased directly from Traveler® Guitar within the U.S.A.

Traveler Guitar ATTN: Warranty Information
440 Business Center Court Redlands, CA 92373 USA
travel@travelerguitar.com